Customer Reviews
Very poor Netflix performance; overall disappointment so far.
I've had this player for several days now. Blu-Ray playback appears to be good, although I don't really have anything to compare it to. But so far its other attributes leave a great deal to be desired.
Netflix playback is especially poor. I waited to buy this unit for its Netflix capability to kick in, and was using the Roku HD player in the meantime. Even with a wired connection, the Sony's Netflix HD content playback is noticeably sluggish and jerky, almost to the point of being unwatchable, compared to the Roku player connected wirelessly to the same router. I watched parts of the same video on each player and the difference is not subtle; it is pronounced.
Also, the upscaled DVD picture on this player is very, VERY soft, almost to the point of looking out of focus, even with the TV's Sharpness setting turned up to maximum. This is in comparison to the Sony DVP-NS700H upscaling DVD player I had been using previously, which appears to have a sharper, crisper image; again, the difference is noticeable.
I'm going to try a few more DVDs and see if Sony and/or Netflix tech support can address the streaming problem, before I give up and return the unit. I had hoped this player would be a nice addition to my BRAVIA setup (46" Z4100 LCD TV), but so far it's let me down.
UPDATE: I called Sony and went through three levels of support. They agreed with my description and assessment of the Netflix HD picture quality and told me there was nothing that could be done about it. I also called Netflix and they couldn't help either; none of their suggestions worked. If I can't resolve this myself I'm going to have to return the player.
UPDATE 2: Amazon on Demand HD video looks fine; very good, actually. Looks like this is a Netflix issue (probably the onboard software, not the stream, since Netflix still looks fine on the Roku) that will have to be fixed with a firmware update sometime in the future.
UPDATE 3: CNET has now reviewed this product. From their review of the player's Netflix performance: "We also noticed that the overall streaming video quality seemed to be slightly worse than we're used to seeing. We saw more "jerky" playback than we're used to seeing on other players".
UPDATE 4: The Sony firmware update issued on December 22 has had no effect on the Netflix HD streaming quality. It looks the same as it did before.
UPDATE 5: For reasons unrelated to this issue, I upgraded my cable internet service to Cablevision's "Optimum Boost," which among other things is supposed to more than double Internet speed. Indeed, I'm now seeing over 20 Mbps on [...]. Nevertheless, the problem remains; the Netflix HD video is still "jerky". Apparently the problem is not the network. I think it may be that the Sony does a poor job handling the Netflix stream compared to the Amazon stream, such as, e.g., upconverting from 720p to 1080p.
UPDATE 6: I did some more experimenting with the player, this time removing the HDMI connection and using component instead, setting the player's component output to 720p. This did not correct the jerky motion problem; it looked essentially the same.
Love it
I wanted a Blu-ray player for two main reasons, 1) to watch Netflix on my TV, and 2) to watch Star Trek: The Original Series (Enhanced) on Blu-ray. I returned an LG BD 390 because a stupid icon kept popping up every time an "alternate angle"/enhanced scene appeared during an episode. This was many times during each episode. It's only on the screen for a few seconds, but you can't turn it off. Contacted LG and they said you can't turn it off and they weren't planning a firmware update to fix it - unacceptable. So now I have the Sony and I am thrilled. No more icon, and I like the option of turning off other icons like "play" and "pause". I think the load time is fine - fast enough for me. I'm anxious to get the Netflix firmware update to try that out. I don't need a wireless Blu-ray as I have wired my basement to get more reliable video streaming. I am very satisfied with this player.
Update as of 11/11/09 - Netflix enabled! Works beautifully so far. Watched a bit of "The Office". Video quality very good. My TV says it was 1080p - cool. I'm guessing that most of the Netflix content will be standard def., though. I watched a few minutes of Enemy Mine and the quality was OK - about like Netflix is on my computer. I'm getting pretty spoiled by hi-def. video after watching Blu-ray movies. Anyway, Netflix is easy to do. Just add movies to your Watch Instantly queue (on your PC), and they're there on TV. Brilliant.
Sony BDP-N460: The PS3 Replacement
This player is everything the PS3 should be, just without the games. The PS3 was a constant annoyance with the Bluetooth remote, poor game choice, and the lack of any service such as Netflix (the PS Network seemed to have a rather limited selection)... So I decided to liquidate the system and get back in the blu-ray player market.
When this unit loads up, you might think that it is a PS3--the menu is almost exactly the same. The relevant difference is the video options. This is where that laundry list of online video service providers is found. What a list! If all this player could do was play Netflix, it might not be such a compelling player--but it does a lot more than that. What convinced me to buy this unit was it's ability to play Amazon On Demand. It seemed ironic to me that this was not originally an advertised feature on Amazon's website. I had to do some research to verify this capability. In fact, it was a deal-maker for me.
If the PS3 did everything this player does, then I would say to pay a little more and enjoy the near-zero load times and wireless--but it doesn't. Not even close. The PS3 is currently locked into Sony's limited first-party services. This player hopefully signals the future for players, by adding every provider available.
Pros:
- Bravia sync (if you have a compatible Sony television)
- TONS of providers
- Load times are nominal
- Firmware updates were quick out of the box
- Excellent up-conversion of DVD titles
- Lights on player are not at all distracting (and can be adjusted)
Cons:
- Even though I am 1080p resolution, the xcross (system) menu looks low-res.
- Netflix is "coming fall 2009", so there will be a wait on that for now
So far this player highly recommended!
UPDATE: As of 11/11/2009, Netflix is now available. Works flawlessly!
